Appeals and Grievance Procedure

Saint Peter’s University is committed to compliance with laws that protect students with disabilities, including the Americans with Disabilities Act of 1990. However, if you feel that you have been denied a reasonable accommodation, these are the procedures you must follow.

Appealing Saint Peter’s University Accommodation Eligibility Determinations:

If you feel that Saint Peter’s did not provide you with reasonable accommodations:

1. First, you must contact CASE in writing and request that your application and documentation be reviewed again. At this time, you may also provide CASE with additional supporting documentation. Next, you must schedule a meeting with a CASE administrator to discuss this matter and attempt resolve the issue. A student may select one advisor or support person of their choice to be present during the meeting. This person may include a parent, guardian, friend, attorney, or other person of their choice. The individual must notify CASE two (2) University business or class days in advance of the meeting if accompanied by an advisor or support person is an attorney. The advisor’s actions are limited to advising the student. The purpose of the advisor or support person is to assist the student in preparation for the meeting, to accompany them to the meeting, and provide support. An advisor or support person is prohibited from presenting information, asking questions, or making any statements during the meeting. Saint Peter’s is committed to working with you and providing you a safe and comfortable environment to discuss these matters. You will be told within 10 business days whether any additional or alternative academic accommodations will be made. If your application is for housing accommodations, you will be notified within 10 business days of your meeting with CASE whether an alternative housing accommodation may be provided.
2. If your meeting with a CASE administrator does not resolve the academic accommodation, a formal Academic Accommodation Appeals may be filed with Dr. Frederick Bonato, Provost and Executive Vice President for Academic Affairs. Dr. Bonato may be reached at fbonato@saintpeters.edu . The written appeal should include your contact information, student ID number, a detailed description of what happened, and a requested solution. Your appeal must be filed within 10 days of your meeting with CASE. Dr. Frederick Bonato will consider your appeal and may schedule a meeting to discuss the matter with you further. Dr. Frederick Bonato will issue his decision within 10 days of receipt of your academic accommodation appeal. Dr. Frederick Bonato’s decision will be final.
3. If your meeting with a CASE administrator does not resolve a housing accommodation issue, you may file a formal Housing Accommodation Appeals with Erin McCann, Interim Vice President for Student Life & Development. She may be reached at emccann@saintpeters.edu. The appeal must include your contact information, student ID number, a detailed description of what happened, and a requested solution. Your appeal must be filed within 10 days of CASE’s decision. Erin McCann’s decision is final.

Appealing Actions or Inactions by Faculty Related to Accommodations:

If you provided your professor with the Letters of Accommodation, and you have not been provided your approved accommodations:

1. First, you must contact CASE in writing and request that your application and documentation be reviewed again. At this time, you may also provide CASE with additional supporting documentation. Next, you must schedule a meeting with a CASE administrator to discuss this matter and attempt resolve the issue. Our office is committed to working with you and faculty to ensure that all approved accommodations are being followed.
2. If a meeting with CASE does not resolve the issue, you may submit a formal written grievance with
3. Dr. Frederick Bonato, Provost and Executive Vice President for Academic Affairs. He can be reached at fbonato@saintpeters.edu. The grievance should include your contact information, student ID number, a detailed description of what happened, and a requested solution. Your grievance must be filed within 10 days of your meeting with CASE. Dr. Frederick Bonato will issue a decision within 10 days of receipt of your appeal. Dr. Frederick Bonato’s decision is final.

In the event of a conflict of interest during the grievances process(s), a designee will be appointed by the University.